Leadership Lounge | Ep. 21 - Generation Collaboration: How Leaders Can Harness the Power of Multi-Generational Teams

Podcast
Hosted By:
Portrait of Emma Combe, leadership advisor at Russell Reynolds Associates
Portrait of Katherine Armstrong, leadership advisor at Russell Reynolds Associates
Portrait of Paco Ruiz-Maza, leadership advisor at Russell Reynolds Associates
+ 1 author
June 18, 2025 | 18 min
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Executive Summary
We explore how to lead high performing, multi-generational teams.

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Leadership Lounge | Ep. 21
Generation Collaboration: How Leaders Can Harness the Power of Multi-Generational Teams

Today, leaders are working side-by-side with up to five different generations. This creates both significant challenges and unique opportunities for building cohesive, high-performing teams.

In this episode of Leadership Lounge, we talk to three of our trusted advisors—Kat Armstrong, Paco Ruiz-Maza, and Michelle Mion—who share their perspectives on:

  • The leadership behaviors that foster truly inclusive multi-generational cultures

  • How to manage productive conflict that arises from generational differences

  • Effective cross-generational knowledge sharing strategies, including mentoring and shadow boards

  • How emerging leaders develop critical thinking skills alongside AI adoption

  • How to navigate the tension between preserving legacy and embracing innovation

 

 

quote

It's managing conflict, not avoiding conflict. An adequately managed conflict, dispute, or conversation can be highly productive and enlightening for both sides."

Paco Ruiz-Maza
Leadership Advisor, Russell Reynolds Associates

 

 

Four things you’ll learn from this episode

  1. Curiosity drives collaboration. Leaders who cultivate open dialogue and demonstrate genuine curiosity about different perspectives create environments where feedback flows freely in all directions, enhancing productivity across generations. 

  2. Productive conflict is powerful. Rather than avoiding generational disagreements, effective leaders create channels for constructive conflict by parking formal hierarchies and viewing disagreement as an opportunity for innovation. 

  3. Knowledge sharing works both ways. Innovative approaches like shadow boards and ‘skip meetings’ create valuable exchanges where both younger and more experienced team members learn from each other's unique perspectives and expertise. 

  4. Balance AI with human judgment. While 86% of leaders are implementing AI, ensuring emerging leaders develop foundational critical thinking skills remains crucial—AI enhances but cannot replace human expertise and judgment. 

 


 

In this episode, we will cover:

  • (01:27) How to cultivate feedback cultures where dialogue flows up and down

  • (03:19) How to park hierarchies and create strong communication channels

  • (05:02) What makes mentoring transformational for both mentor and mentee

  • (07:27) What shadow boards are and how they can be implemented

  • (08:32) The benefits of ‘skip’ meetings

  • (13:12) What makes in-person office time valuable and purposeful 

  • (15:17) The lobster analogy and how it relates to leadership 

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A closer look at the research from this episode:

 

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