Customer Activation and Growth

In the face of fierce disruptive and competitive pressure, we find future-focused customer-centric leaders to grow your business today.

Board and C-level roles focused on customer loyalty, business growth and digital marketing are in high demand. We find forward-thinking talent to enable businesses to leverage disruption to their own advantage.

Build a customer-centric culture

New roles are being developed for go-to-market leadership positions. Chief Growth, Chief Customer, Chief Experience, and Chief Revenue leaders are in demand as companies seek to deepen customer engagement and enhance their customer’s experience. We find customer-centric talent who bring new perspectives and to differentiate businesses from their competitors.

Optimize board leadership

Companies globally are shifting their boards to achieve a strong combination of governance, operational, and customer experience, building a Board with the right mix of directors to provide a growth mindset in the face of changes in the marketplace, customer needs, and digital transformation. Our extensive work with boards and in developing board culture can help you identify the right leaders to drive long-term growth.

Embrace digital transformation

All consumer companies are undergoing digital transformation, from traditional CPG companies through to pure-play digital retailers, it is essential for firms to increase their investment in digital and embrace the transformation of the business. We help organizations across the digital transformation spectrum hire the best talent, providing leadership and cultural assessment to ensure success.

Customer-Centric Leaders




of CEOs and c-suite leaders listed changes in consumer behavior as their biggest external threat to their business (RRA’s 2021 Global Leadership monitor)

of global customer-centric leadership appointments between July 2020 and January, 2021 were external hires.

Global customer activation and growth leader

Norm Yustin

With 10 years of experience in executive search and a background in marketing leadership at leading consumer brands, Norm ensures we bring the full power of our one-firm approach to help you find the right marketing, sales, and strategy leaders. That means he brings together the right team to meet your organization’s needs.


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Partners in Possibility

Get in touch to discover how we can help bring the future into focus - for you, your people, and your business.