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Executive summary
A discussion with HR leaders on successfully transitioning businesses to a more customer-centric and digitally enabled future.


Russell Reynolds Associates will be hosting breakfast for a small group of CPOs with a discussion focused on successfully transitioning your business to a more customer-centric and digitally enabled future.

The session will be joined by our overseas colleague Norm Yustin who has deep expertise in advising clients on the transition to becoming more customer- and data-driven. Based in Chicago, Norm leads the global Customer Activation and Growth Practice at Russell Reynolds Associates.

Topics of discussion:

  • Understanding where you are in the digital maturity curve and where you need to be.
  • Finding and developing leaders with the digital intelligence needed to drive transformation.
  • Nurturing an organisational culture that fosters innovation—and helps change stick.



Event Date: 16 February 2023  

Event Venue: Park Hyatt Auckland, 99 Halsey Street, Auckland

Event Time: 7:30 AM SGT