What Aspiring C-suite Leaders Need to Know About “Being Available”

Career AdviceCareer TransitionsLeadership StrategiesCulture RiskDevelopment and Transition
記事アイコン Article
Portrait of Joey Berk, leadership advisor at Russell Reynolds Associates
Joey Berk
6月 26, 2026
6 記事アイコン
Career AdviceCareer TransitionsLeadership StrategiesCulture RiskDevelopment and Transition
Executive Summary
Aspiring C-suite leaders recognize the pull to be available and responsive. But always-on leadership can cap your impact—and your team’s.
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As you ascend as a leader, the pull to stay close to everything intensifies. People are waiting on you—your decision, your view, your sign-off. You have become integral to how things move forward. And this can make it more tempting to become permanently available, too.

That feeling isn’t always a bad thing. In fact, it’s a signal that you’ve earned real influence and that people genuinely value your judgment. At this stage in your leadership journey, it can be evidence that you’re doing something right.

But, what begins as a genuine desire to support your team and drive momentum can, over time, make it harder to sustain your performance.

I’m not suggesting that you switch off. Instead, it’s about understanding what your availability signals to your team—and whether it’s creating the conditions for them, and for you, to lead at your best.

 

Why ‘always-on’ became the default for leaders

As you rise in seniority, the pressure to be available increases significantly. The scope of the decisions you face expands, the pace of work accelerates, and the number of stakeholders grows. With more visibility and accountability, it can feel as though stepping away—even briefly—comes at a cost. You might be thinking: “If I’m not always present, will people question my commitment?” Over time, this can make constant availability feel less like a choice and more like an expectation.

At the same time, broader shifts in how we work have reinforced this dynamic. The pandemic reshaped our relationship with availability in ways that are still playing out. When home became the office, the natural buffers between work and rest dissolved. While tools like Slack, Teams, email, and mobile were already the norm, their usage soared during the pandemic, creating an often-unspoken rule: if you’re online, you’re available.

Data from Microsoft’s Work Trend Index Special Report found that the traditional 9-5 workday has evolved into an ‘infinite workday’, with 40% checking their email before 6am and 29% of workers returning to their inboxes at 10pm. Weekend work is also on the rise, with 20% checking their emails before noon on both Saturday and Sunday. What starts as a small extension of the workday can quickly become a constant expectation—one that carries consequences for your performance, your decision-making, and ultimately your leadership impact.

 

The personal cost of “always-on leadership”

At first, this way of working can feel both necessary and effective. But over time, what feels productive in the moment can begin to shape not just how you spend your time, but how you think, decide, and lead day to day.

Constant availability generates constant urgency. The result is a relentless “hurry, hurry, hurry” mindset that leaves little room for anything but reaction—an exhausting and unsustainable place to lead from. McKinsey found that executives spend nearly 40% of their time making decisions, yet most say that time is poorly used. Psychologists refer to this as “cognitive fatigue”: the more decisions you make throughout the day—even small ones—the lower the quality of your judgment becomes over time.

And perhaps most importantly: the thinking that drives real impact—strategic insight, creative problem-solving, the ability to see around corners—requires space. Innovation doesn’t happen in the margins of a packed diary or overflowing inbox, or to the soundtrack of Slack alerts. It happens when you allow yourself to stop, reflect, and think without immediate pressure to act.

The moments when you’ll do your clearest thinking—your most important realizations about your strategy, your team, or your own leadership—almost never happen during the busiest days. They happen during a walk, a quiet morning, or a weekend away from your screen.

 

The knock-on impact on your team

As you become more senior, your value proposition changes. Early in your career, success is often defined by execution—delivering work, solving problems, and being hands-on. But at more senior levels, success also depends on your ability to orchestrate—which becomes increasingly complex as your time is finite.

Many miss the shift and instead just try and "do more" at senior levels. But it’s the transition from doer to orchestrator that’s important here—and it’s a hard transition to make. It’s hard because it means letting go of the behaviors that made you effective in the first place.

I often work with clients who justify staying deeply involved in day-to-day details. They see themselves as essential to protecting the culture, retaining talent, and ensuring accountability across the team. While these responsibilities are undeniably important, they can also make it easy to rationalize being “always on.” In coaching engagements, we typically begin by helping leaders step back from the daily operational details and redefine the role they want to play before intentionally reengaging in the work.

At more senior levels, your value is no longer in your responsiveness or how often you step in to resolve things. It lies in setting direction, making the calls only you can make, and creating the conditions for your team to lead well without you. Your impact isn’t measured by how much you do. It’s what happens when you're not in the room.

 

Redefining what “being available” means

There's an important distinction between always being available and being available when it matters. Being ‘always on’ means you respond whenever something comes in, wherever you are, regardless of what you're giving up.

Being available when it matters means discerning where and when you alone need to make the decision—and where and when you can enable others to do so.

In practice, this means protecting your time for strategic thinking rather than letting it get consumed by reaction. It means being explicit with your team about when they have your full attention—and mean it. Some decisions benefit from breathing room rather than an immediate answer, and giving them that space is a leadership choice, not a sign of disengagement. The behavior you model here matters: when you pause, think, and act from clarity, it gives your team permission to do the same.

Authors

Joey Berk is a leadership advisor at Russell Reynolds Associates. He is based in Chicago.