Within Our Firm

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We’ve embarked on the journey to embed sustainable practices into our business. We strive to lead by example in how we manage our firm, guided by ethics that enable trust and a shared sense of responsibility for the wellbeing of people and the planet.

Ethical Business

At the heart of our firm are people who genuinely care about people. We respect the law and universal principles for human rights in everything we do—from how we treat our colleagues to how we interact with candidates and clients. We expect the companies we work with to share these standards.

We’re committed to promoting ethical behavior within our operations, business partnerships, and risk management, ensuring the highest standards of ethics and integrity through our governance frameworks, education, and policies such as a best-in-class Employee Code of Conduct. We work to uphold compliance with applicable laws and regulations. We also support anonymous reporting of concerns through a phone- and web- based hotline.


Every day, we help our clients make resounding changes in their most senior levels of leadership. This work naturally makes an indelible impact, both at a personal level, as well as on global organizations and markets. Integrity is an absolute requirement so that we ensure the effective judgment, counsel, and action that are at the core of our client services.

Dean Stamoulis



Dean Stamoulis
Managing Director, Atlanta



Policies that Support Integrity

Essential policies that guide our business practices and codify our culture of ethics include:


Employee Code of Conduct

Colleagues are introduced to our Employee Code of Conduct when they join the firm. We ask colleagues to annually certify their understanding of the code’s most critical policies.


Supplier Code of Conduct

Codified in 2022, our Supplier Code of Conduct outlines our standards and expectations for all suppliers.


UK Modern Slavery Statement

We are committed to prevention of modern slavery in accordance with applicable laws.

See a full list of policies here


Human Rights

We believe businesses must advocate for the protection of human rights. As a Participant in the UN Global Compact, RRA is embedding the program’s ten principles across our operations, so we can introduce work practices that protect the human rights of our colleagues as well as people throughout our value chain.

Our Employee Code of Conduct promotes a culture of inclusion and respect by detailing policies to prevent discrimination and harassment in our workplace. Our Supplier Code of Conduct outlines our expectations for our business partners to prevent discrimination and protect human rights and dignity in their working environments.

Labor Practices

All RRA colleagues participate in equal employment opportunity training every two years, and on an annual basis in locations where required by law. We help our colleagues foster a welcoming work environment through training on topics such as relevant labor laws, how to prevent harassment and discrimination, and to how to engage in bystander intervention.



Data Security and Privacy

Data security and privacy are of the utmost importance at RRA. We maintain the trust of our clients, colleagues, and business partners by aligning with industry best practices to ensure that data is secure and safeguarded.

Information security is overseen by our Risk Committee, comprised of department heads and business leaders from across the firm. The committee undertakes risk assessment activities to identify and appropriately mitigate risks material to the business, including information security and data privacy concerns.

Supplier Data Use Compliance & Protection

We evaluate all suppliers using a formal third-party risk management program following industry standards. To secure our business and client information, we require that all RRA suppliers comply with applicable privacy and data protection regulations. We expect all RRA suppliers to safeguard confidential and personal information using necessary security controls. Suppliers must prohibit their unauthorized access or use.


Data Security

We have embedded systems and processes in our practices to detect and prevent loss, corruption, or unauthorized access to client and company data. To maintain the highest levels of data security, we maintain ISO 27001 certification, a globally recognized third-party assurance on the security of our systems. We also implement strategies such as host-based detection and protection platforms, including scanning inbound and outbound emails and attachments and have a 24/7 SOC team monitoring for malicious content. Our ongoing training programs provide every colleague with the knowledge and skills needed to take part in enhancing our data security.

We demonstrate our commitment to data security with our ISO 27001 certification.

View our certification here


Data Privacy

We strive to be as transparent as possible in how we use candidate, client, and employee data. Privacy is essential to our business, which is why we are at the forefront of driving and adopting industry standards and best practices and ensuring compliance with applicable regulations such as the General Data Protection Regulation (GDPR).


RRA Global Privacy Principles

  1. Follow the rules (global privacy laws).
  2. Be transparent and inform individuals about what personal information we collect, how and why we use it, and who we share it with.
  3. Give individuals choices about how we use their data and seek and record their consent where legally required.
  4. Collect only data we need for a specific purpose; use and retain it only for that same purpose.
  5. Ensure that data gathered is accurate and can be accessed, fixed, or deleted upon request.
  6. Support the information security team by securing and protecting the data we process against inappropriate use, disclosure, or destruction.



Colleague training is a critical component of our data security program. Starting with comprehensive New Hire Data Security training, we introduce our expectations for responsible and legally compliant data security from day one. On a monthly basis, our phishing campaigns provide real-time feedback to educate colleagues and inform the focus areas of subsequent trainings. In addition, our third-party administered Annual Awareness Training helps our colleagues continually learn and respond to emerging trends in data risks, storage, and security policies.



For companies that act with urgency, embracing a comprehensive sustainability strategy will create significant business value. But boards and CEOs should be aware that time is running out. If you wait until regulation, consumers, and investors demand it, your competitors will have already locked in their advantage.

Renee Bell



Paco Ruiz-Maza
Managing Director | Office Leader, Mexico City


Sustainable Operations

Our approach to environmental sustainability focuses on reducing our negative impact on the planet and creating opportunities to improve environmental quality. We started this journey by learning how we could tackle the most significant contributors to our environmental footprint and helping our clients do the same.

We recognize our responsibility to manage our contributions to climate change. We have aligned with the latest climate science in formally committing to set a near-term science-based greenhouse gas (GHG) emissions reduction target through the internationally recognized Science-Based Targets initiative (SBTi). Aligning with the SBTi’s target-setting criteria will require RRA to reach net zero emissions from our entire value chain, with a minimum reduction in absolute emissions of 90% by no later than 2050, focusing our efforts primarily on emissions reduction through decarbonization and limiting our dependence on carbon offsetting. We intend to achieve SBTi verification of our near-term and long-term targets in 2023.

Our SBTi commitments will require us to focus our emissions reductions in four key operational areas: Buildings, Waste, Supplier Engagement, and Business Travel.



Climate leadership will be an essential part of defining success for CEOs, today and in the future. Our firm's ongoing commitment to climate action positions us to navigate the shared and complex journey of sustainability in partnership with our clients.

Hetty Pye



Hetty Pye
Managing Director, London




The table and pie charts below provide a four-year view of our firm’s greenhouse gas emissions data. Pandemic-related changes in our operations in 2020 and 2021 reduced our overall GHG emissions by 45% and 53% respectively from our 2019 base year emissions. However, as the world returned to normalcy in 2022, we increased our emissions in Scopes 1, 2, and 3.



View the Verification Opinion Declarations for Scopes 1, 2 and 3


Scopes of GHG Emissions

Scope 1
Direct GHG emissions from sources controlled or owned by RRA


Scope 2
Indirect GHG emissions associated with the purchase of electricity, steam, heat, or cooling


Scope 3
Value chain emissions resulting from activities from assets not owned or controlled by RRA, but that RRA indirectly affects in its value chain


RRA, our Scope 1 GHG emissions are direct emissions from fuel combustion— both on-site in our offices and mobile combustion from our fleet vehicles—and from refrigerants used at the buildings where our offices are located. In 2022, Scope 1 emissions represented 1% of our carbon footprint. Our Scope 2 GHG emissions are indirect emissions from the energy we purchase for electricity, heating, and cooling.

In 2022, Scope 2 emissions represented 7% of our carbon footprint.

Like other professional services firms, our Scope 3 emissions—supply chain activities—comprise the largest portion of our carbon footprint. In other words, the source of most of our company’s emissions is the production of goods and services that we purchase from other companies.

At RRA, Scope 3 emissions are primarily related to business travel, as well as the goods and services that we purchase from vendors during travel and our everyday business operations. In 2022, Scope 3 emissions comprised 92% of our carbon footprint, an increase over 2020 and 2021 levels that can be attributed in part to our return to business travel. This data tells us that our path to net zero emissions by 2050 will require us to innovate and adapt our ways of working, our travel, and our purchasing habits so we can protect and regenerate the planet’s natural resources. Collaboration with our clients and business partners, including our suppliers, will be critical to our success.

Paris Office Climate Fresque

In Paris, our colleagues have been working since 2018 to reduce our carbon footprint through local Go Green initiatives. In June 2022, 50 colleagues took part in a three-hour team building activity on sustainability called “The Climate Fresque.” The goal was to take a step back to better understand the physics and consequences of climate change in a collaborative way, based on the IPCC’s reports. Colleagues prepared their own “Climate Fresque,”—a visual rendering—representing the causes and potential consequences of climate change. Then teams explored the concrete actions that we could implement now.



The ‘Climate Fresque’ helped us understand where we are collectively going and think about what we can and ought to do. The first objective of this workshop was to work as a team on a ‘business-focused’ topic. But we arrived at the same conclusion: sustainability and environmental changes will impact business. It is high time for action.

Florence Ferraton



Florence Ferraton
Managing Director | Office Leader, Paris



RRA buildings are certified to LEED, BREEAM, or Energy Star Certifications



We aim to create working environments that are healthy for people and the planet. As a professional services firm, our real estate footprint presents our greatest opportunity for reducing our operational impact. Across our portfolio, we are committing to 100% energy usage from renewable sources by 2025 (either by renewable tariffs or RE100 compliant energy attribute certificates). We are working toward this goal through a building-by-building approach. We’ve also achieved resource efficiency benefits by optimizing our footprint for a hybrid workspace, which reduced our real estate footprint by 30% from a 2019 baseline.

We also see our office spaces as opportunities to make a positive contribution to the wellness of people and the planet. To advance our ideas, we will develop and implement an RRA Green Office Design Policy by the end of 2023, which will outline environmentally responsible guidance for office site selection, leasing, design, and vendor partners.



Building a colleague-first, sustainable workplace is the Global Real Estate team’s priority. We work with asset owners and operators who share our aspirations for energy efficiency and environmentally friendly practices. Going forward, we plan to roll out a global standard for sustainability design that will help us deliver on our net zero goals.

Leslie Shih



Leslie Shih
Director, Global Real Estate and Corporate Development | New York




pounds CO2e prevented by diverting e-waste from landfill


We want to reduce waste in everything we do. In our industry, e-waste—the computers, phones, and related electronics that are nearing the end of their useful life in our daily work—can create a significant waste stream, so we’ve set a goal of 100% diversion of e-waste from landfill by 2025. Critical to achieving this goal is the equipment disposal process that our Information Systems Department manages with support from each RRA office. Our key partner, ERI Direct, helps us ensure the secure disposal and recycling of our equipment, which in turn helps us to meet our clients’ e-waste landfill diversion goals.

By responsibly reusing and recycling 23,883 total pounds of electronics in 2022, we diverted the equivalent of 27 U.S. households’ annual garbage generation from disposal to beneficial reuse. Additionally, we prevented 174,267 pounds of carbon dioxide equivalent (CO2e) emissions by properly reusing and recycling these electronics.

In many of our offices, colleagues are finding ways to reduce other forms of waste that are most meaningful in their office and communities, such as paper waste, plastic waste, and food waste.



Office Waste & Sustainability

  Singapore office

London Office Spotlight
Colleagues at the RRA London office embarked on a month-long waste campaign to engage colleagues and reduce office waste. Each week of the campaign, the team introduced a new aspect of waste reduction. The campaign focus areas included communal waste bins, signage, and communication on appropriate waste disposal, and education on confidential waste recycling. While there’s more to do, this team engagement was a critical first step and a great example of how collaboration on sustainability issues can make a big impact.

Singapore Office Spotlight
The Singapore office waste initiative was sparked when colleagues realized just how much office waste was generated each day at lunch. The team acted and issued reusable lunch boxes to support the avoidance of single-use plastic container waste. Over time, colleagues began to change habits and achieve tangible waste reduction.

In the first three months of the initiative, the Singapore office:

  • Saved 568 single-use plastic containers
  • Reduced 11kg of trash*
  • Increased team engagement and collaboration

*Based on estimated weight of a 750ML single-use plastic container


Singapore office  

Business Travel

As we emerge from the pandemic and return to more frequent travel, we continue to evolve our policies and practices to help us stay connected while reducing our carbon footprint. Our short-term goal is to develop an action plan for reducing environmental impact of business travel by the end of 2023. Our plan will include at least three opportunities to reduce travel-related emission and will leverage lessons we learned while conducting business during the pandemic.

This goal has sparked innovative ideas on how to bring emissions reduction considerations into our travel and events, add sustainable criteria into hotel and airline selection, and consider long-term travel adaptations that can help us connect with clients while also supporting our shared net zero ambitions. By adopting responsible travel practices, we can show leadership on new approaches to staying connected with clients, colleagues, and business partners—while also respecting the planet.


Investing in a Sustainable Future

Our sustainability journey calls for us to change how we use natural resources in running our business. As we rethink our approach to business travel, we’re investing in and learning from communities that are adapting their local economies to run more sustainably. In 2022, we offset our air travel emissions from our largest business events by investing in two projects: Kariba REDD+ Forest Protection in Zimbabwe and Bhadla Solar Park in Rajasthan, India. Although these investments will not count toward our science-based net zero goals, they will help accelerate the global net zero transition. In addition to supporting new energy generation and forest management practices, these investments provide communities with support for education, health services, and infrastructure as they transition to more sustainable ways of working.


Supplier Engagement

We recognize that our purchasing power can make a positive impact on the planet. Collaborating with supplier partners on shared environmental impact goals will be a critical step on our net zero path way. We are committed to launching a supplier engagement program by engaging with five of our largest suppliers on environmental data and policies by the end of 2023. We are also planning pilot programs to expand our supply chain engagement.








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