Moving from a "Diversity" policy to an inclusive organization


Focus RH | September 14, 2020

The Focus RH article, “Mo​​ving from a “Diversity” policy to an inclusive organization,” quoted Russell Reynolds Associates Consultant Florence Ferraton​ on the five drivers to promote an inclusive talent management policy, which was based on our study "The Next Frontier in D&I: Developing Your L​eadership Pipeline.​​ The article is excerpted below.​

According to a 2017 study conducted by Russell Reynolds Asso​ciates, one-third​ of diverse talent leaves their companies because of a perceived lack of inclusion and engagement.​

"Organizations have paid a great ​​deal of attention in recent years to diversity, but the 'inclusion' dimension has not been dealt with as extensi​vely," said Florence Ferraton, head of the French office of the global leadership advisory and search firm. “However, the two are complementary. Top management should therefore consider this blind spot."

It i​s precisely with the ambition t​o move the needle that a new study​ was conducted, based on interviews and feedback from companies at the forefront of this issue.​

Ob​jectify and structure th​​e process​

Thi​​s exploratory work made it possible to identify five drivers to promote an inclusive talent management policy.

The first is cultural: like the "Adobe for All in Action" program, companies can encourage all employees to adopt attitudes and behaviors that contribute to an inclusive environment. An annual gathering is organized by the software publisher Adobe with this ambition, which nota​​bly involves the training of managers.

The second driver concerns processes and in particular, their evolution, to minimize the impact of bias. Once the gaps have been identifi​ed between inclusive ambitions and reality, it is in the best interests of the company to allocate the necessary resources to implement solutions, where applicable, within the organization - between departments, subsidiaries, etc.

As Flo​​rence Ferraton confirms, "it is essential t​o objectify and structure the process, otherwise it would be a complete waste of time".​

Strong expectatio​​ns for a more societal company

The third d​​​river is relational; it is about strengthening connections between peers but also with mentors, sponsors and ambassadors of inclusion. This approach has enabled Morgan Stanley to better position high potentials from diversity in succession plans.

To read the full article, click here.​​​

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Moving from a "Diversity" policy to an inclusive organization