12 Ways to Ruin a New Hire


CIO | April 23, 2019

The CIO article, "12 ways to ruin a new hire," quotes Russell Reynolds Associates Consultant Eric Sigurdson on the importance of clearly communicating expectations during the onboarding process for new employees. The article is excerpted below.

Imagine yourself as the newest hire in IT, and on day one, you have no computer, no login or an incorrectly spelled email address. It happens. And when new employees don’t have a sense of their place in the business — or just don’t have a desk — it dramatically reduces their long-term chance of success in their new workplace.

IT leaders and other experts relayed some of the worst workplace mistakes they had witnessed, including onboarding nightmares that left new hires feeling isolated, unsuccessful, and even with regret about taking the position. These pros also offered advice on how to get ahead of the process and greatly improve the chances of leaving a new hire feeling connected to the organization with a clear understanding of their role.


10. Forget to set expectations

Eric Sigurdson, consultant at Russell Reynolds Associates, recalls an executive who was hired to shake up an organization, but wasn’t clued in to how quickly the change was expected.

“As an outsider, if you move too fast you can easily be rejected or ignored internally,” Sigurdson says. “And if you move too slowly, you can be seen as ineffective. It’s important to work with your management, peers and potentially the board, to set the proper cadence for change. Getting quick wins early will help an executive build credibility in order to influence more significant change long-term."

Make sure the culture of the organization is portrayed accurately during the new hire’s first days, advises Dani McDonald, vice president of engineering and IT for U.S. operations at Kelly Services.

“One of the worst mistakes that can be made in the onboarding process is failing to set the expectations and provide detailed instructions during the process,” McDonald says. “Onboarding tools may guide an employee through new-hire paperwork but giving the employee an expectation of time investment and clarification on particularly complicated requests within the tool will help to ensure the candidate moves freely through the process with confidence. New hires that are advised of a highly collaborative culture and resource-rich environments can be left disappointed during a more hands-off intake and onboarding.

To read the full article, click here.

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12 Ways to Ruin a New Hire